The short answer
List the senior people at each key client, decide who on your team owns each relationship, and engage with their posts when you have something useful to say. Review coverage weekly so no one important goes months without a touch.
Client relationships often rest on one or two contacts. When those people move on, or when a decision moves to someone you barely know, the account is suddenly at risk. LinkedIn gives account teams a light, public way to stay known to the wider group of people who matter.
Map the people at each account
For each key client, list the people whose opinion counts: the sponsor, the day-to-day lead, the executives above them and the people they listen to. Add their LinkedIn profiles to a watchlist and group them by client.
In Jellydoor, the people at one company can be grouped into an opportunity, and the org brief shows everyone on the watchlist at that organisation, who on your team has touched whom and where coverage is thin.
Give each relationship an owner
Shared lists get neglected when everyone assumes someone else is on it. Decide who on your team is the natural person for each contact, based on role and subject, not seniority alone. In Jellydoor, tags and lists let you put people on a teammate’s list, and admins can see how many people are on nobody’s list.
Engage on their agenda
The best touches are about what the client is working on, not what you are selling. When someone at a key account posts about a project, a hire or a result, a specific, generous comment shows you are paying attention. Jellydoor drafts the reply in the owner’s voice; the owner edits it and posts it themselves.
Check coverage every week
Once a week, ask two questions. Who at our key accounts has posted recently and not heard from us? Who replied to us, and did we follow up? Jellydoor’s relationship radar answers the first. The Weekly engagement review shows conversations started, replies and new engagers against the previous week. A reply shows someone engaged back; it is not proof of revenue, so keep commercial outcomes in your CRM.
Prepare for renewals and reviews
Before a quarterly review or renewal meeting, read what the people in the room have been saying. Ask Jellydoor to brief me on each one for their recent themes and your team’s history with them, or run the org brief for the whole account. You arrive knowing their priorities in their own words.
Jellydoor reads public LinkedIn data only. Anyone on a watchlist can ask for their data to be erased by contacting support@riposte.chat.
Jellydoor brings relevant people, post context and reply drafting into Claude. You always post.
Questions about access, data or pricing?